Privacy Policy
Last updated: 10 April 2026. This policy explains how spinaranz.com ("we", "us") collects, uses, stores and shares personal information under the New Zealand Privacy Act 2020.
What we collect
- Account & contact data: name, email, phone, login credentials, preferences.
- Eligibility/age checks: date of birth or age confirmation where required to provide services.
- Usage & device data: IP address, device identifiers, browser type, pages viewed, referring URLs, timestamps.
- Transactions & support: billing/shipping details (if applicable), communications, and support tickets.
- Cookies/trackers: identifiers used for essential functionality, analytics and (where enabled) advertising.
How we use your information
We use personal information to: provide and administer the site/services; verify eligibility; communicate with you; process payments/orders (if applicable); prevent fraud and secure our systems; understand performance and improve features; and comply with legal obligations.
Sharing & disclosures
We may share information with trusted service providers who process it for us (e.g., hosting, email, customer support, security, analytics, payment processing, and advertising/measurement). We may also disclose information where required or permitted by law, to protect rights and safety, or as part of a business restructure/transfer.
Cookies, analytics & ads
We use cookies and similar technologies for essential site operation and to understand usage. If advertising features are enabled, they may use cookies/IDs to measure campaigns and show ads that may be more relevant. You can control cookies in your browser settings; disabling some cookies may affect site functionality.
Storage, security & retention
We store information on systems with administrative, technical and physical safeguards (such as access controls and monitoring). No method of transmission/storage is 100% secure. We keep personal information only as long as needed for the purposes above, to meet legal/accounting requirements, and to resolve disputes and enforce agreements, then we delete or de-identify it where reasonable.
International transfers
Some service providers may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure the overseas recipient protects the information in a way that, overall, provides comparable safeguards to those required in New Zealand (for example via contractual obligations and security requirements).
Your rights & choices (NZ)
- You may request access to, or correction of, personal information we hold about you.
- You may opt out of marketing communications by using the unsubscribe option (if provided) or contacting us.
- If you believe we have mishandled your information, contact our Privacy Officer first so we can try to resolve it. You can also complain to the Office of the Privacy Commissioner (privacy.org.nz).