Age Verification Policy

1) 18+ access requirement

• You must be 18+ to create an account or use any age-restricted features (including any gambling-style products if offered).
• By registering or continuing to use the site, you confirm you meet the applicable legal age.

2) How age gating and verification works

• Age gate: we may request your date of birth and confirmation of age before allowing access or account creation.
• Verification: we may verify your age and identity at sign-up, before certain actions (e.g., withdrawals), or when risk checks require it.
• Verification can include automated checks and/or manual review. We may use third-party verification providers and data sources to confirm your details.

3) Information we may request

To confirm age/identity, we may request one or more of the following:

• Full name, date of birth, and current residential address.
• Government-issued photo ID (e.g., passport or NZ driver licence) and/or a selfie/liveness check.
• Proof of address (e.g., utility bill or bank statement).
• Payment method information needed to match the account holder details.

We handle personal information in line with our Privacy Policy and applicable New Zealand privacy requirements. We may retain verification records to meet legal, security, and fraud-prevention obligations.

4) Failed, incomplete, or false verification

• If you do not complete verification when requested, we may restrict features, suspend your account, or refuse service.
• If information appears false, misleading, or belongs to another person, we may suspend/terminate the account and block access.
• If we determine you are underage, we will take steps described in Section 6.

5) Parental controls and underage access prevention

• We encourage parents/guardians to supervise online activity and use device and app-store parental controls, content filters, and account restrictions.
• Please do not share your login details or payment instruments with anyone under 18.

6) How underage accounts are handled

• We will restrict access and may close the account once underage use is suspected or confirmed.
• We may request documentation to confirm age before restoring any access.
• Any handling of balances, transactions, or reversals will be carried out in accordance with applicable law and our Terms.

7) Contact

If you have questions about age verification or believe an underage person has used the service, contact us: